Last Updated: 25 March 2024

Thank you for choosing Berkshire and Surrey House Clearances, trading as Bluebird Clearance Co. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services and accessing our website, you consent to the practices described in this policy.

Information We Collect:

Personal Information:

Name

Contact information (email address, phone number, address)

Payment details (if applicable)

Non-Personal Information:

Usage data, including IP addresses, browser information, and device details

Cookies and similar technologies to enhance your experience

How We Use Your Information:

Providing Services:

Process and fulfil service requests

Communicate with you regarding your service inquiries and appointments

Communication:

Send relevant updates, newsletters, or promotional materials

Respond to your inquiries and provide customer support

Legal Obligations:

Comply with legal obligations, such as tax and accounting requirements

Improving Services:

Analyze and enhance our services

Conduct market research and gather feedback

How We Share Your Information:

Service Providers:

Share necessary information with third-party service providers to facilitate business operations (e.g., payment processing, IT support)

Legal Compliance:

Disclose information as required by law, court order, or government regulations

Business Transactions:

Share information in the event of a merger, acquisition, or sale of business assets

Your Choices:

Opt-Out:

You have the right to opt-out of receiving promotional communications

Access and Correction:

Request access to your personal information or correct inaccuracies

Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Cookies:

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings.

Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

Children’s Privacy:

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

Changes to this Privacy Policy:

We reserve the right to update this privacy policy at any time. We will notify you of any changes by posting the new policy on this page.

Contact Us:

If you have any questions or concerns about this privacy policy, please contact us at hello@bluebirdclearance.co.uk.